Welcome to Clay Lotus! these Terms and Conditions ("Terms") govern use of our website clay-lotus.com (the "Site") and the purchase of handmade jewelry and accessories offered through our Site. By accessing or using our Site, you agree to be bound by these Terms. General Information Clay Lotus creates and sells handmade jewelry and accessories. All products are crafted with care and attention to detail. Due to the handmade nature of our items, slight variations may occur. Use of the Site By using this Site, you represent that you are a t least the age of maturity in your state or residence, or that you have given us your consent to allow any of your minor dependents to use this Site. You agree not to use the Site for any unlawful or prohibited purpose. Products and Descriptions We strive to ensure that all products descriptions, images, and prices are accurate. However, we do not warrant that the descriptions or other content on the Site are complete, current, or error-free. - Handmade Disclaimer: Each piece is unique. Minor imperfections or variations are not considered defects but rather characteristics of handmade items. Pricing and Payment All prices are listed in US dollars and are subject to change without notice. We reserve the right to modify or discontinue any product without notice. Payments must be made through our approved payment providers. We do not store payment card details. Shipping and Delivery We ship domestically and internationally (where applicable). Shipping times may vary based on locations and product availability. - Processing Time: 1-3 business days - Shipping Time: Varies by location - Delays: We are not responsible for shipping delays caused by carriers, customs, or external factors. Returns and Exchanges Due to the nature of handmade items, all sales are final unless the item arrives damaged or defective. - Damage Claims: Must be reported within 3 days of delivery with photos. - Return Shipping: Customers are responsible for return shipping unless the return is due to our error. If the package is returned to sender, or needs to be reshipped for any reason, the customer is responsible for reshipment fees. Intellectual Property All content published and made available on our Site is the property of Clay Lotus and the Site's creators. This includes, but not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. Limitation of Liability Clay Lotus and our officers, agents, employees and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of our products or Site. Privacy Policy Please review our Privacy Policy to understand our practices regarding your personal information. Applicable Law These Terms and conditions are governed by the laws of the State of Florida. Changes to Terms We reserve the right to update or change these Terms at any time. Continued use of the Site after any such changes constitutes your acceptance of the new Terms. Contact If you have any questions about these Terms, please contact us at: claylotusjewelry@gmail.com